Privacy

Privacy Policy

This Privacy Policy explains how PickTime collects, uses, stores, and shares information when people use the product, create an account, connect services like Google Calendar, or submit booking requests.

Last updated: March 20, 2026

1. Information We Collect

We collect information you provide directly to us, including your name, business name, email address, phone number, booking link, home base address, work schedule, job types, job addresses, and booking details entered by you or your customers.

We also collect operational data needed to run the product, such as calendar connection details, route planning inputs, booking timestamps, and limited analytics or diagnostics information.

2. How We Use Information

We use information to:

  • create and manage your PickTime account;
  • power booking pages and accept customer requests;
  • estimate travel, availability, and route fit;
  • optimize daily schedules and booking windows;
  • sync scheduled jobs with connected calendars;
  • improve reliability, support, and security.

3. Booking and Customer Data

When a customer books through a PickTime booking page, we may store the customer’s name, address, email address, phone number, requested service type, requested time, and related scheduling metadata.

This data is used to create and manage jobs, calculate booking availability, and support communication between the business and the customer.

4. Address and Location Data

PickTime uses addresses you enter, including home base and job addresses, to geocode locations, estimate travel times, and generate route-aware booking windows.

Address suggestions and map-related calculations may rely on third-party providers such as Google Maps Platform. Use of those services may also be subject to Google’s privacy terms and policies.

5. Google Calendar and Third-Party Integrations

If you connect Google Calendar, PickTime may access and update the calendar you authorize for the purpose of syncing scheduled jobs and reflecting calendar changes inside the app.

We use connected calendar data only to provide the calendar sync features you enable. We do not use Google Calendar data for advertising.

6. Sharing of Information

We do not sell personal information. We may share information with service providers that help us operate the product, such as hosting, database, analytics, mapping, authentication, and calendar integration providers.

We may also disclose information if required by law, to protect rights or safety, or in connection with a business transfer such as a merger, financing, or acquisition.

7. Data Retention

We retain account, booking, and operational data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Connected service data may be removed or become inaccessible if you disconnect an integration or delete your account.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices

You may update profile and work settings inside the app, disconnect integrations such as Google Calendar, or stop using the service at any time. If you need help accessing, correcting, or deleting your data, contact us using the support details made available through PickTime.

10. Children’s Privacy

PickTime is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on this page.

12. Contact

If you have questions about this Privacy Policy, contact PickTime through the support or account contact details made available in the product.

This page is provided as a practical product privacy policy baseline and should be reviewed with legal counsel if you need language tailored to specific jurisdictions, regulated industries, or public app-store requirements.

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